Frequently Asked Questions
Everything you need to know about our raw, local honey and artisanal treats.
Is your honey raw and unfiltered?
Yes, all our honey is 100% raw and unfiltered. We never heat our honey above natural hive temperatures to ensure all the healthy enzymes, antioxidants, and local pollens remain intact.
My honey has turned solid. Is it still good?
Absolutely. Crystallization is a natural process and a sign of high-quality, raw honey. To return it to a liquid state, simply place the jar in a bowl of warm water until the crystals melt.
How long does it take for my order to ship?
We typically process and ship orders within 1-2 business days. Depending on your location, standard shipping usually takes 3-5 business days to arrive at your doorstep.
Do you offer returns or refunds?
Due to the food-based nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an issue with your honey, please contact us within 7 days for a replacement or refund.
Is it safe to give honey to infants?
No, honey should not be fed to infants under one year of age. This is due to the risk of botulism, which can be serious for a developing digestive system.
Where does your honey come from?
We partner with local, sustainable apiaries across the region. Each jar is labeled with the specific floral source and the region where the bees collected the nectar.